welcome to Rich Insight | Your Marketplace growth partner

we do marketplaces like no one else




We help unlock sales, brand awareness and operational efficiency on third party eCommerce platforms through leveraging our marketplace data, technology and service expertise. We are a growing partner focused agency, based in London, trading for over 6 years with significant experience in helping brands achieve their marketplace goals.


Day-to-day we manage our clients’ accounts, marketing, listings, optimisation, reporting and feed into key strategic decisions; working with 150+ global marketplaces in this cutting-edge and fast growth industry that now represents over 60% of global eCommerce. In this fast changing landscape, we guide you to the best decisions to fulfill your objectives, focus on things that move the needle, reduce channel barriers and offer an agile service. 


Why do marketplaces matter?

  • Volume – Online marketplaces now represent 62% of global eCommerce sales
  • Behaviour – With more product searches on Amazon than Google, it is becoming critical to establish brand authority on this channel, as much as to grow channel sales
  • Global Diversity – Outside of Amazon there are now over 450 marketplaces, helping brands secure significant incremental revenues and test new markets with relative ease


The Rich Insight Difference:

  • Help with the Planning & Execution – We offer strategic support alongside tactical delivery and are well equipped to shape the channel direction as well as implement
  • Marketplace Problem Solvers – Marketplaces are dynamic and fast changing so troubleshooting is a key requirement of our service. We are natural problem solvers of both detailed technical issues as well as macro business challenges.
  • Combining Optimisation & Marketing – We offer strong, dedicated, on platform marketing services to help accelerate sales and visibility. 
  • Retail & Marketplace Veterans – We have an excellent understanding of multi-channel retail having been brand side for 50+ years as a Senior Leadership Team, with another 50+ years specifically on marketplaces.
  • Strategy, not platform led – We are platform agnostic and are flexible as a result. We are led by your objectives first and foremost, not platform limitations.
  • Tried and trusted – We are service focused and are trusted by many of the world’s fastest growing and leading brands and sellers.


Marketplace Partnership Credentials:

  • eBay Partner
  • Amazon Ads Partner
  • Cdiscount Partner
  • Mirakl Partner
  • Feelunique Onboarding Partner
  • Fruugo Partner
  • Onbuy Partner
  • Catch Partner


Our clients are made up of established and emerging brands alike, including: