If you would be interested in working with us please feel free to send a covering email to jobs@richinsight.co.uk attaching your CV and we will aim to get back to you with a response.

N.B. We do not respond to any recruitment businesses through this email address.






The Marketplaces Campaign Manager will manage the day to day operations for multiple clients on a number of Global online Marketplaces.

The candidate will lead and manage all phases of the account lifecycle including project scope, client requirements, design, implementation, testing, deployment and post deployment operations and may utilise a number of software platforms to do this including: ChannelAdvisor; Linnworks; Direct upload and more.

The candidate must possess a thorough understanding of eCommerce and marketplace industry trends. The candidate will be expected to manage multiple clients and effectively communicate across the organization.


Competitive with long term progression opportunities in a fast growth agency

Essential Job Functions:

·      Manage the relationship, deliverables and daily operations with multiple clients, appropriately setting client expectations, and improving processes

·      Lead and manage teams in concurrent complex implementations, software set-up, deployment and customer service

·      Using a shared pool of resources, negotiate and plan with other groups to accomplish all project deliverables

·      Develop and conduct knowledge sharing activities for team, focusing on product and marketplace expertise

·      Translate business requirements into an application and data deployment strategy

·      Field ad hoc technical inquiries from clients regarding functionality, installation, deployment and customization

·      Evaluate and incorporate requirements changes during implementation

·      Develop training documentation and conduct training for client teams

Ideal Skills:

·      Excellent communication skills; the ability to communicate technical information to both technical and non-technical audiences

·      Excellent track record of owning the relationship with 20 or more clients, specifically managing and setting expectations and successful execution on client related deliverables

·      The ability to lead cross-functional teams to achieve project success

·      Proven method of analyzing and improving processes associated with day to day responsibilities

·      At least two years of hands on marketing experience including management of large marketing campaigns, including campaign development, management, and performance reporting

·      Excellent skills in presenting ideas to large groups, including executive level individuals

·      Experience in a technical environment, specifically dealing with data transformation and data exchange a plus

·      Advanced experience with MS Excel, MS Access, MS Project and PowerPoint

·      Basic knowledge of HTML preferred

·      Experience working in an eCommerce environment supporting high volume, transactional applications deployed in a hosted environment

·      Basic understanding of online marketing and advertising concepts a plus

·      History of dealing with large retail clients is desired

·      Background in software development and customer service a plus

·      Consistent display of excellence of required skills for job

·      Bachelor’s degree with at least 2 year of Internet enterprise application or software experience preferred

Company Culture:

We are straight-talking good people. We listen, we have strong worth ethics but we value family and personal time too.

You will be joining a small team of professionals passionate about their direction.

This is not a corporate culture! We want thinkers, idea-people, candidates passionate about making a difference. You will have a voice and we want you to feel connected and a apart of the company.

Giving the training, we are not seeking people looking for go-between roles. We are seeking candidates to grow with us long term across several career path options.

You’ll be treated as an adult. We don’t track when you clock in and clock out. We don’t score you on how long you take a lunch break. This is a results-orientated role where you need to be effective at managing your own time and setting your own weekly goals and actions. The results are what count. If your results are strong, there will be a lot of flexibility concerning your working hours.

We will be your coaches and mentors. We want you succeeding and communicating openly, without any political hierarchy or fear of ‘stepping on toes’.

Start Date:




Next Steps:

If you would be interested in working with us please feel free to send a covering email to jobs@richinsight.co.uk attaching your CV and we will aim to get back to you with a response.